The Scented Drawer
1 year ago
A few years ago I came in for assistance following my mastechtomy. I did not provide an official review but need to get it done. The service from team at The Scented Drawer was everything I needed at that time. If you've gone through surgery and are not sure how to shop for your bra - come now, come here. Know you will be treated with dignity and care. Thank you again team.
The Business Owner Replied:
Thank you so much, for your kind words. We truly love what we do, and want to make every woman feel comfortable and special. It was our pleasure to help you, and we look forward to seeing you again. Many thanks for your support and shopping local.
Written on 08/25/2023
Thank you so much, for your kind words. We truly love what we do, and want to make every woman feel comfortable and special. It was our pleasure to help you, and we look forward to seeing you again. Many thanks for your support and shopping local.
Written on 08/25/2023
2 years ago
I’m appalled at your policy to have to wear masks when mandate has been lifted! Do you have epidemiologists on staff? If your staff want to wear them…. fine if other customers want to … fine. But I forgot mine because it’s not mandated and you won’t let me in and you don’t supply them!! Really!! Yup will tell everyone I can not to support this business!
The Business Owner Replied:
Hi Joanne,
Thank you for emailing us with your concern regarding our mask policy.
As we explained when you came to the store, and again on the phone when you called to discuss our policy, we are mandating masks for the well fair our surgical and immune compromised clients going through surgery, chemo, and radiation, as well as the close proximity of staff while bra fitting.
By continuing this mask requirement, we hope to offer our clients a safe environment in which to shop.
We hope this will help you understand our policy.
Thank you for your understanding.
Written on 04/12/2022
Hi Joanne,
Thank you for emailing us with your concern regarding our mask policy.
As we explained when you came to the store, and again on the phone when you called to discuss our policy, we are mandating masks for the well fair our surgical and immune compromised clients going through surgery, chemo, and radiation, as well as the close proximity of staff while bra fitting.
By continuing this mask requirement, we hope to offer our clients a safe environment in which to shop.
We hope this will help you understand our policy.
Thank you for your understanding.
Written on 04/12/2022
4 years ago
I came for my very first fitting last week and Nicole exceeded all expectations.
She was ready to take me right at 12:30, asked me some questions to learn more about me and what I was looking for. When it came down to measurements Nicole was extremely knowledgeable and fast at picking bras not only in my price range, but ones that she knew would fit my body type.
This is the first time I have ever experienced such excellent service and for that I will be a returning customer for years to come. The selection and customer service at My Scented Drawer is 10/10
The Business Owner Replied:
Thank you so much Melissa for your wonderful review. It is always my pleasure to help our clients have a great experience, and leave feeling positive and satisfied about their purchase. We look forward to helping you in the future, stay safe and healthy.
Written on 10/27/2020
Thank you so much Melissa for your wonderful review. It is always my pleasure to help our clients have a great experience, and leave feeling positive and satisfied about their purchase. We look forward to helping you in the future, stay safe and healthy.
Written on 10/27/2020
6 years ago
I had such wonderful service at the Scented Drawer. I’m not sure who helped me but the 2 ladies were very kind and knowledgable, I was wearing the wrong size bra for so long and now that I have been sized and had the knowledge of what bra to wear I will finally have the proper support. The clerk even wrote down the other bra type that I will be going back to buy. Thank you ladies.
The Business Owner Replied:
We are so glad you had a wonderful experience with us. Thank you so much for your feed back. At The Scented Drawer, are goal is to make every women feel special, confident and comfortable with their purchase. We look forward to helping you with your needs in the future. Thank you again for your review.
Written on 08/14/2018
We are so glad you had a wonderful experience with us. Thank you so much for your feed back. At The Scented Drawer, are goal is to make every women feel special, confident and comfortable with their purchase. We look forward to helping you with your needs in the future. Thank you again for your review.
Written on 08/14/2018
7 years ago
Purchased an Empreinte Cassiopee Model #07151 on Saturday Feb. 25/2017, the fit was okay for the 3 minutes I had it on in the store. wore it yesterday Feb 28, 2017, and the side stays have left sore red marks on me and the straps are impossible to keep up. I tried to return it today but they are not returnable and the store would not give me the name of the distributor rep for me to call and did not offer to call her on my behalf, They gave me a brochure for the manufacturer with their website in Europe, which only wants to sell you more of their bras. Will never shop at the Scented drawer again.
The Business Owner Replied:
It is unfortunate that you are not enjoying your Empreinte bra purchase. Empreinte is one of the top European bra manufactures in the market today. However, as you stated you wore the bra, and the side stays were causing you discomfort and the straps were slipping. At the time you were in we recommended taking the stays out of your bra for you; as not everyone can wear a bra with stays them in, and using shoulder strap holders, this would solve the issues you were having. We also recommended you wash your bra several times to get the chemical called "stay" out, which make the bra stiff and uncomfortable. The Scented Drawer is a relaxed sales atmosphere, and allow our customers to take their time to make an educated bra purchase, as intimate apparel is always final sale. We hope that our suggestions might help you to wear your purchase in comfort.
Written on 03/09/2017
It is unfortunate that you are not enjoying your Empreinte bra purchase. Empreinte is one of the top European bra manufactures in the market today. However, as you stated you wore the bra, and the side stays were causing you discomfort and the straps were slipping. At the time you were in we recommended taking the stays out of your bra for you; as not everyone can wear a bra with stays them in, and using shoulder strap holders, this would solve the issues you were having. We also recommended you wash your bra several times to get the chemical called "stay" out, which make the bra stiff and uncomfortable. The Scented Drawer is a relaxed sales atmosphere, and allow our customers to take their time to make an educated bra purchase, as intimate apparel is always final sale. We hope that our suggestions might help you to wear your purchase in comfort.
Written on 03/09/2017
8 years ago
I have to tell you how much I LOVE your store! I'd never had a proper bra fitting before and I had NO clue how important it was until I met Nicole! Not only is she kind, understanding, and personable she is also compassionate and SO knowledgeable!! My "girls" and I have never been happier! Thank you so much!
The Business Owner Replied:
Thank you for your wonderful review, it is always great to hear you loved your experience and are happy with your purchase.
Written on 09/15/2016
Thank you for your wonderful review, it is always great to hear you loved your experience and are happy with your purchase.
Written on 09/15/2016
9 years ago
Was fitted for an expensive bra and purchased same. When I got home I tried the bra on again and wore it for a bit. The bra is too tight around my rib cage and does not give a flattering shape. I phoned the store first thing the next day to discuss my issues and the possibility of exchanging for a different size or style of bra. They would not do anything. Extremely disappointed.
The Business Owner Replied:
I understand from an associate that someone called the store on Wednesday, July 23, regarding an issue they had with a bra purchase. Unfortunately there wasn't enough information taken about you or your bra style. I would like to address the problem, with you personally. Could you please call the store or drop by with your bra, ask for myself (Nicole) as I am the owner. 1-877-441-9941 or 519-941-9941. I will be in the store Friday 10-6, Saturday 9-4 and next week Monday 11-4 Tues, Wed, Thurs 10 - 6. Thank you for contacting The Scented Drawer. Nicole Bechthold-Coon
Written on 07/23/2015
I understand from an associate that someone called the store on Wednesday, July 23, regarding an issue they had with a bra purchase. Unfortunately there wasn't enough information taken about you or your bra style. I would like to address the problem, with you personally. Could you please call the store or drop by with your bra, ask for myself (Nicole) as I am the owner. 1-877-441-9941 or 519-941-9941. I will be in the store Friday 10-6, Saturday 9-4 and next week Monday 11-4 Tues, Wed, Thurs 10 - 6. Thank you for contacting The Scented Drawer. Nicole Bechthold-Coon
Written on 07/23/2015
