Regal Eye Care


Frank Norris
3 years ago

I experienced such great service and dedication to customer satisfaction from the beginning of the process to picking up the final product.
This is why I drive 2 1/2 hours (one way) to get my glasses at Regal Eyewear. I will continue to do this.
AJ is the only person I trust with my glasses, he is the best!!
The Business Owner Replied:

Thank you, Frank! Always a pleasure!

Written on 10/16/2021

Graham & Sheila Cook
3 years ago

Dr Pablo and AJ thanks for so caring, thoughtful and heart felt attention. You and your staff are the best thing that happened to us. You have taken care of our eye care since you came to Orangeville. We are very fortunate to be the recipient of your knowledge.

Bruce Bain
4 years ago

My wife and I have been to different optical places for many years of wearing glasses. Regal is hands down the best experience we ever had. Every staff member was extremely helpful and friendly. Nice to know we've found our go to place for eye care!!

Kristy
5 years ago

Outstanding service. They knew their products inside and out. Very professional and friendly. I bought my glasses from regal a few years ago and was happy with my purchase. A friend recommended another place because they had a 2 for 1 promotion. Long story short, they weren’t the most reputable place and I was able to cancel my order, and place my order with Regal. While cancelling this person attempted to offer me even more discounts to stay but I knew I could trust the product I was getting from Regal and it was worth a few extra bucks. Thank you for helping me with my purchase and fully explaining all of my options. Won’t go anywhere else for my glasses!

Krista
5 years ago

Impressive collection of quailty frames to choose from, combined with knowledgeable and courteous staff make buying eyeglasses here a pleasure. My daughter and I each purchased new glasses and are very happy with them. Definitely recommend and will return to purchase again when the need arises. Thank you Regal Eye Care...you definitely care!

Jeff Stutt
5 years ago

I had spent the past 15 years dealing with an optometrist in Brampton who I thought was good but inconvenient. After searching Orangeville and reading reviews I decided to try regal. What a great choice! From the time we arrived we, well were treated regally. The doctor was very thorough and insightful. She actually showed us that the previous doctor had misdiagnosed a potentially harmful eye condition which had us concerned. Once the exam was over we found the staff very helpful in going through and suggesting frames from their vast selection. Helping us understand the different lens materials and what they would mean to our everyday use. It wasn't until the next week when I spoke to AJ that I realized how great a decision coming to Regal was. AJ reached out about the frame I had chosen with concern. He explained that the frame I had chosen he didn't feel was right for me. I returned to Regal and AJ spent a lot of time and had great patience walking me through a multitude of frames. Once the decision was made he made up a mock set so we could both see what the end result would be. He even made some tweaks on his own while actually cutting the glass. I have to say that I am more than satisfied with my glasses, my eyecare and the overall level of care I received at Regal. I would highly recommend them and will myself return to them for my next eye healthcare need.

Tracey
5 years ago

My boys are involved in rep sports. As a working Mom and Dad we needed a time that worked for me to bring all 3. It was so easy! All 3 plus me were in and out of our exams quickly. So professional. So precise. My boys enjoyed the process and found Ashley extremely helpful when trying on and then ordering glasses. My youngest was over the moon excited to pick first pair and told all his friends about how cool they were. Thankyou!
The Business Owner Replied:

Thank you, Tracey! Our doctors and staff work hard to ensure a smooth process that is enjoyable and professional. Thank you for putting your trust in us! We look forward to seeing you again!

Written on 02/14/2019

W. Taylor
5 years ago

Eye exam was extremely in-depth and examined the entire health of my eyes. Very impressive! The staff was outstanding. I was able to find two pairs of frames from their huge selection.
The Business Owner Replied:

Hello Mrs. Taylor, We would like to thank you for coming in and trusting us with your eye care. It was our pleasure to work with you and we could not be happier that you left our clinic feeling well cared for !

Written on 12/04/2018

Kris Briden
6 years ago

I found this place totally by accident and I am so glad I did! On the long weekend I lost my glasses in the lake. I tried to get glasses in Barrie at a big glass chain with no luck and was making my way to their Waterloo store to find glasses. I got a little lost trying taking the back roads and I sure glad I did! I spotted Regal Eye Care and decided to take a chance on them. I walked in and asked if they could do my prescription in an hour. I nearly wept when she said yes. The salesperson was AMAZING! She was so patient and very helpful as I picked out frames. True to their word I had glasses in an hour! I am glad I found them and can’t thank them enough for their help!!

Wendy Appleton
6 years ago

Very impressed and happy with the professional treatment I received here. Thoroughly recommend .

Julie Gould
6 years ago

I have never been to such an amazing office and had such a fantastic experience with the staff! Very efficient and helpful, the turn around for my prescription was awesome! I have suffered with ocular rosacea for over 5 years and have lupus, this team works with my eye surgeon and are always looking into new and helpful ways to improve my condition and lessen the discomfort I suffer. Dr. Bandali saw me on short notice and has been EXTREMELY helpful with my condition. A.J. helped me with my conditions and picking out a funky and fun pair of frames for me to enjoy, as well as the proper prescription. He has been wonderful as well as the girls on the Regal Eye Care team. I would recommend this office and staff to anyone, and tell everyone the amazing customer service they provide and the client/patient care is above and beyond! I have never had such an easy & comfortable transition into a prescription. Thank you Regal Eye Care in Orangeville

Dr. R. Pabla OD.,MSc.
8 years ago

Regal Eye Care in Orangeville has the latest styles in designer eye wear. I leave Dr. Pabla's optical knowing I have had the most complete eye test with her state of the art technology, that I am completely satisfied with my eye health. I would recommend her and her staff to anyone looking for the complete package of eye test and eye wear.

Dr. R. Pabla OD.,MSc.
9 years ago

I had a thorough eye exam, state of the art I would call this, seeing the back images of my eye, who new!! Great service and lots of selection for your latest brands of eye wear, including Gucci, Jimmy Choo, Porsche, Hugo Boss!! I love the new modern showroom and the best variety of sunglasses anywhere!

Dr. R. Pabla OD.,MSc.
9 years ago

Lots of selection and very helpful. I highly recommend going there.